Ann Arbor Housing Commission | Case Study | Simply Technology
Company Case Study
Municipal Housing Authority / Government

Managed CCTV and Network Infrastructure Across Ann Arbor Housing Commission Sites

Simply Technology provided a fully managed CCTV system across multiple Ann Arbor Housing Commission sites, along with centralized network and Wi-Fi management to support secure, reliable connectivity for residents across multiple locations.

Core Objective

Improve resident safety, provide reliable internet access, and implement infrastructure tailored to affordable housing needs that were not fully supported by traditional municipal systems.

Managed Coverage
Multiple Sites
Locations have been added under Simply Technology management over the last three years.
CCTV Deployment
2 Sites
CCTV systems are deployed at two sites, with Dunbar Tower planned for 2026.
Unit Coverage
40%+
Current CCTV deployment covers more than 40% of total units.
Engagement Length
3 Years
AAHC locations have been added under management over a three-year period.
Environment
Where Ann Arbor, MI
Previous Setup IT services were previously provided by the City of Ann Arbor.
Why This Mattered AAHC needed infrastructure tailored to the unique needs of affordable housing, including tenant access, surveillance, and site coverage.
Client Snapshot

A multi-site housing authority that needed technology built around residents, coverage, and day-to-day support.

Location Ann Arbor, MI
Industry Municipal Housing Authority / Government
Company Size ~50 employees; scattered sites throughout Ann Arbor

Reason for engagement: AAHC needed infrastructure tailored to the unique needs of affordable housing, including tenant access, surveillance, and site coverage.

Services Delivered

A flexible service mix built around safety, connectivity, and centralized management.

Simply Technology delivered security, networking, and cabling support across multiple AAHC locations while creating a more manageable environment for both residents and staff.

Project Overview

A multi-year rollout built around site-by-site improvement and long-term management.

Timeline
3 Years
Over the last three years, Simply Technology has continued adding AAHC locations under management.
Notable Challenge
Lurie Terrace
A revised equipment plan was needed, which caused added cost and delay, but the concern was quickly addressed with the AAHC team.
  • Improve resident safety.
  • Provide reliable internet access.
  • Implement infrastructure tailored to housing-specific needs not fully supported by traditional municipal systems.
Scope of Work

Coordinated delivery across cameras, networking, Wi-Fi, and physical infrastructure.

CCTV System

  • Fully managed CCTV systems deployed across multiple AAHC sites.
  • CCTV installed at two sites with Dunbar Tower planned for 2026.
  • Direct access to camera footage for AAHC staff.

Managed Network

  • Centralized management of network and Wi-Fi infrastructure.
  • Cloud-managed networks across multiple AAHC locations.
  • Secure and reliable connectivity for residences across multiple sites.

Resident Wi-Fi

  • Wireless internet provided for tenants.
  • Reliable tenant internet access supported across managed locations.
  • Infrastructure aligned to affordable housing access needs.

Structured Cabling

  • Cabling delivered to support network and CCTV deployments.
  • Infrastructure support extended across multiple sites.
  • Physical connectivity built around each location’s operational requirements.
Results & Outcomes

More visibility, more reliable connectivity, and more control across a growing multi-site environment.

2 Sites CCTV deployed with an additional site planned in 2026
40%+ Of total units currently covered by deployed CCTV
Multiple AAHC locations supported with cloud-managed networks
3 Years Locations added under Simply Technology management

Before

  • IT services were being provided through the City of Ann Arbor.
  • Infrastructure was not fully tailored to affordable housing needs.
  • Tenant access, surveillance, and site coverage needed a more focused approach.
  • AAHC faced limitations tied to broader city-wide technology systems.

After

  • Improved security visibility across covered locations.
  • Reliable tenant internet access across managed environments.
  • More responsive IT infrastructure for day-to-day operations.
  • Direct access to camera footage and Simply Technology’s Service Desk.
Hardware Used

Core infrastructure used to support surveillance, networking, and connectivity.

IP Based Cameras
Enterprise VMS
Firewalls, Switches, and APs
Cabling
Ongoing Support

Continued support built around visibility, access, and fewer operational limits.

Ann Arbor Housing Commission continues to rely on Simply Technology for ongoing support tied to CCTV, network performance, tenant Wi-Fi, and day-to-day service access across managed locations.

Support model: Direct access to camera footage and Service Desk support, wireless internet for tenants, and greater flexibility beyond city-wide technology limitations.

Need infrastructure that fits the way your organization actually operates?

Simply Technology helps organizations simplify security, networking, and support with one responsive local team that can adapt to real operational needs across every site.

Schedule a 15-Minute Review