Business Phone Systems in Metro Detroit
Modern VoIP with clearer calls, easier routing, better mobility, professional installation, and real local support.
Your phone system should keep up with your business
Today's business phone systems need to do more than handle calls. Whether you run one office or several locations, your phones should be flexible, professional, and ready to support your team in the office, on the go, or remote.
At Simply Technology, we deliver modern VoIP for Metro Detroit companies that want clearer communication, easier call routing, better mobility, and reliable local support. From setup and number porting to installation and ongoing help, we make business communication easier.
Build your phone quote
Rather watch than read?
Take a quick look at how modern business phones work and what Simply Technology handles for you, from setup to support.
Like what you see? Let's talk about your phones.
Build your phone quoteEverything your phones need, from one team
Business Telecom Services
Choose the right platform to match your needs. We design and deploy both cloud-based and on-premise systems.
- Hosted PBX (cloud-based phone systems)
- On-premise PBX for in-house control
- SIP trunking for VoIP-capable legacy systems
- POTS (traditional line) integration
Unified Communications (UCaaS)
Bring voice, video, and messaging together on one platform.
- Unified messaging (voicemail, text, email)
- Presence management (who's available and when)
- Screen sharing and real-time collaboration
- Softphones for mobile and desktop
- Works with Microsoft Teams, Google Workspace, and Zoom
Security & Standards
We protect your calls and support the technical requirements your industry expects.
- End-to-end voice encryption
- Secure SIP (SIPS) and TLS protocols
- Fraud detection and prevention
- Infrastructure support for HIPAA, GDPR, and PCI-DSS requirements
- Admin access controls and user permissions
Business VoIP Features
Give your customers a better call experience while streamlining communication for your team.
- Auto attendant / virtual receptionist
- Interactive voice response (IVR)
- Call queuing and routing
- Ring groups and hunt groups
- Call recording and monitoring
- CRM integration (HubSpot, Salesforce, and more)
- Team messaging and collaboration
- Call center features (ACD, wallboards, analytics)
Technical Services & Support
From install to uptime, we manage the details so your phones just work.
- Installation and configuration assistance
- Responsive technical support
- Quality of Service (QoS) optimization
- Bandwidth and traffic management
- Failover and redundancy setup
Text your customers straight from your business line
People read texts. Cloud Messaging adds business SMS and MMS to your Simply VoIP plan, so you can send reminders, promotions, and updates from your real business number, not a personal cell.
Add business texting to the phone plan you already have
Adds business SMS and MMS to the Simply VoIP plan you already have. Message volumes and options are set up to fit how your team communicates. Ask us for the details.
Ask about Cloud MessagingBlast messages & lists
Send one message to a whole customer list at once. Great for promotions, announcements, and closures. Build lists once and reuse them.
Drip campaigns
Set up automated message sequences that go out over time, so follow-up keeps happening without anyone remembering to hit send.
Scheduled messages & reminders
Write it now, send it later. Schedule appointment reminders and updates so customers show up and stay in the loop.
- SMS & MMS messaging
- Number sharing across a team
- Canned responses
- Keyword auto-replies
- Away messages
- Mobile app (iOS and Android)
- Address book & sync
- Compliance built in (opt-outs, consent)
- Team & org controls
- Built-in user guides
HubSpot
Automatically sync your contact details and log conversation history in your CRM.
Pipedrive
Automatically sync your contact details and log conversation history in your CRM.
Webhooks
Receive webhook events when a message is sent or received.
Slack
Receive notifications of incoming messages to a Slack channel.
Microsoft Teams
Receive notifications of incoming messages to a Microsoft Teams channel.
Google Chat
Receive notifications of incoming messages to a Google Chat space.
Click to Call
Click to initiate a phone call right from the conversation.
PBX SSO
Link your PBX account for single sign-on and easier access.
Your business phone, in your pocket
Calls, texts, and voicemail from your business number on any device. Same number at the desk, on the road, or working from home.
Park calls
Put a call on hold and let another team member pick it up from any phone.
Business SMS
Send and receive texts from your business number without using personal phones.
Dial from your line
Make outbound calls from your business number on any device.
Voicemail on the go
Check voicemail, call history, and follow-ups from your mobile app.
Your phone system does not work alone
VoIP phone systems depend on more than the phones on the desk. Call quality, routing, uptime, and support all connect back to your internet, network, cabling, firewall, and devices.
Simply Technology helps Metro Detroit businesses bring those pieces together, so you are not stuck between vendors when something goes wrong.
What better phones actually get you
- ✓Clearer calls
A better call experience for your customers and your team. - ✓Work from anywhere
In-office, remote, and mobile teams stay on the same system. - ✓Lower costs
Modern VoIP usually costs less than traditional phone lines. - ✓Secure and scalable
Room to grow, backed by a local support team.
Pick the plan that fits your team
Three straightforward plans, from everyday calling to full call center control. Tap the one that sounds right, then build a quick quote and we'll help you confirm the fit.
Core business VoIP with standard calling features, voicemail, mobile app, ring groups, and portal access.
- Standard calling tools for most office users
- Voicemail and mobile app included
- Simple fit for teams that want the essentials
Everything in Smart, plus call recording, business texting, and voicemail to text.
- Call recording for better visibility
- Business texting built into the plan
- Voicemail to text for easier follow-up
Advanced licensing for teams that need queue management, reporting, and more call handling control.
- Queue tools for higher call volume
- Reporting visibility across users and calls
- Stronger control for more complex workflows
Real VoIP Projects
Phone systems we've installed for Metro Detroit businesses.
Whistle Stop Hobby & Toy
8 new business phones plus storewide paging for the team.
See the case study →
Decker Dermatology
Business VoIP with 6 Yealink T54W phones and fax support for a medical office.
See the case study →Need local installation and support in Macomb County? View our Macomb County VoIP page.
Ready for stress-free phones?
Need help with IT, phones, cloud, cabling, or security? We'll Take IT From Here.
Build your phone quote