Laser Specialists, Inc. | Case Study | Simply Technology
Company Case Study
Manufacturing • Multi-Location

Laser Specialists, Inc. Gains Network Stability & Autonomy

Simply Technology replaced unreliable residential-grade infrastructure at both LSI locations with business-class networking, cloud-managed surveillance, structured cabling, and unified VoIP. The result was a cleaner setup, stronger visibility, and one team handling the full environment.

Core Objective

Replace patchwork systems with a dependable, business-ready environment that improved reliability, visibility, and day-to-day simplicity across both locations.

Locations
2
Locations upgraded under one strategy
Connectivity
0
Recurring connectivity problems reported after rollout
Experience
1
Unified camera and phone experience
Deployment
~5.5
Total deployment days across both sites
Environment
Where Fraser, MI & Washington, MI
Previous Setup Residential-grade firewall, CCTV, and unmanaged infrastructure
Why This Mattered Frequent connectivity problems and tech management demands were creating unnecessary stress for staff. LSI needed a more reliable setup and one partner that could handle the full environment.
Client Snapshot

Built for a more reliable multi-site setup

Location Fraser, MI & Washington, MI
Industry Laser Cutting / Manufacturing
Previous Setup Residential-grade firewall, CCTV, and unmanaged infrastructure

Reason for engagement: Frequent connectivity problems and tech management demands were creating unnecessary stress for staff. LSI needed a more reliable setup and one partner that could handle the full environment.

Services Delivered

One team handling the full environment

The project combined infrastructure, security, communication, and cabling into one cleaner rollout across both locations.

Project Overview

Fast execution with a cleaner long-term foundation

Fraser Site
~2 Days
Fast, focused deployment with minimal interruption.
Washington Site
~3–3.5 Days
Slightly longer due to building size, but smooth overall execution.
  • Improve network reliability across both locations
  • Eliminate dependence on residential-grade equipment
  • Deploy high-resolution cloud-managed surveillance
  • Provide one view for all cameras and mobile access
  • Unify phone handling across both sites
Scope of Work

What the rollout included

Networking

  • Replaced residential-grade systems with certified business-class equipment
  • Improved reliability, consistency, and centralized management
  • Created a stronger foundation for ongoing support

CCTV

  • Deployed IP-based cameras across the environment
  • Replaced the traditional NVR approach with cloud-managed VMS
  • Enabled one platform for visibility and mobile access

Cabling

  • Handled structured Cat6 cabling at the Washington site
  • Built a new server room to support a cleaner setup
  • Created a stronger backbone for current operations and growth

VoIP

  • Implemented a unified business phone system
  • Improved call routing across both locations
  • Reduced confusion and made communication easier to manage
Results & Outcomes

Clear improvements without inflated claims

0 Recurring connectivity concerns after rollout
2 Locations brought into one cleaner environment
1 Dashboard for camera visibility across both sites
1 Unified phone system across locations

Before

  • Residential-grade infrastructure
  • Frequent connectivity problems
  • Traditional surveillance limitations
  • More complexity for staff to manage

After

  • Business-class network foundation
  • Cloud-managed VMS with better visibility
  • Single-pane camera access across both locations
  • Unified VoIP and simpler day-to-day operations
Hardware Used

Business-grade equipment supporting the rollout

IP-Based Camera System
Cloud-Managed VMS
Enterprise Network Hardware
Cat6 Structured Cabling
Ongoing Support

One partner moving forward

LSI’s expectation was not just a one-time install. The goal was an ongoing relationship with proactive support and as-needed onsite service, so they would not need to juggle multiple vendors again.

Support model: Simply Technology remains positioned as the single partner for ongoing guidance, responsive service, and future improvements as both locations continue to operate and grow.

Want this same kind of stability for your business?

We help growing businesses replace patchwork tech with a clear, reliable setup they can actually trust. One team. One plan. Real support that moves fast.

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