No, and you should be suspicious of an IT company that says yes. We don't program PLCs, we don't touch HMIs, and we stay away from safety systems entirely. That belongs to your integrator or machine builder.

What we own is the network under the controls, the plant systems, the boundary between the plant and the office, the business IT, and vendor access. We're happy to sit on a call with your integrator and sort out who does what before anything breaks.

Isolate it, don't replace it. Its own network segment, no path to the internet, controlled and logged access, a full image so a dead drive is an afternoon instead of a month, and documentation explaining why it is set up that way.

Replacing a machine that still runs, to satisfy an IT policy, is almost never the right call. We'll tell you that even though the other answer is a bigger project for us.

Usually, but not from a phone call. We walk the building, measure at the height the devices actually live at, and map coverage against the equipment and racking as it stands. Then you get a written scope. Often the answer is fewer access points in better places rather than more of them.

Yes, on the technical side. We build the safeguards and document them, so when a customer or an auditor asks what you have in place, the evidence exists: patching records, monitoring, backup testing, training completion, access controls.

What we can't do is write your policies or sign an attestation for you. Those are yours. We'll make sure the technology sections are accurate and sit with whoever fills out the questionnaire.

Yes. We connect locations securely, keep phones and file access consistent across them, and build each site to the same standard so the second and third one are a plan rather than a scramble. Laser Specialists above is two sites under one standard.

In-house. We schedule around your shifts, phase by area when that keeps production moving, and label and document what we install so the next person is not tracing wires to find out.