In most cases, yes. We support the tax, accounting, and practice management platforms you already use — and we keep the workstations, servers, and network underneath them fast, patched, and backed up. When something needs to change, we explain why in plain English first, and we'll coordinate with your software vendor so you're not stuck being the middleman.

Yes, on the technical side. Tax and accounting practices are treated as financial institutions under the Gramm-Leach-Bliley Act, which means the FTC's Safeguards Rule applies and the IRS expects a written plan — it even publishes a template for it in Publication 5708.

We build and document the safeguards the plan depends on: access controls, encryption, patching records, backup testing, monitoring, and training logs. The plan itself, the designated coordinator, and the internal policies stay yours. We'll sit down with whoever owns it and make sure the technical sections are accurate.

Least-privilege access, logged activity, and a local team — not a rotating offshore queue. Our technicians get the access a ticket requires and nothing more, and we can show you who touched what. If your engagement letters or ethical obligations require specific handling, tell us and we'll build to it.

Deadlines don't keep office hours, and neither does the monitoring on the networks we manage. Urgent issues get a real person, not a voicemail box. Before busy season we'll also walk your setup ahead of time — capacity, backups, remote access — so the crunch isn't the first time anyone looks at it.

Yes. IT, network, security, backups, cabling, cameras, and VoIP all come from the same team. That's the whole point — one number to call, and nobody blaming another vendor while your front desk waits.

Yes. We connect multiple locations securely, keep the phones and file access consistent between them, and handle the cabling and network design when you open the next one.