Real Estate IT · Metro Detroit
IT Support for Real Estate in Metro Detroit
Your agents are never at a desk.Their technology shouldn't need one.
Reliable tech support for real estate professionals, from mobile agents to multi-office brokerages. We help you stay connected, protect client data, and keep the business running smoothly behind the scenes.
- A real person answers
- Built for mobile teams
- Local since 2011
Brokerage check · right now
- Client documentsEncrypted, monitored
- Email securityFiltering active
- Phone linesAll clear
- Office linksAll up
- Nightly backupVerified 2:00 AM
While the office is closed, we're watching the systems your closings depend on.
What real estate teams are up against
In real estate, speed and trust are the product
Outdated or unreliable technology costs deals in ways that never show up on an invoice. Here's where it gets in the way, and how we head it off.
Phones that can't keep your pace
A buyer calls the office about a listing, gets a menu, then a voicemail box nobody checks until the next morning. By then they've called someone else.
How we fix it
VoIP that routes to the right agent on the first try, follows them to mobile, and sends voicemail straight to email.
Connectivity that quits in the field
Agents work from showings, closings, kitchen tables, and the car. The office network was never designed for people who are rarely in it.
How we fix it
Secure remote access and cloud file storage that work the same from a listing appointment as from the front desk.
Client data moving through email
Pre-approvals, bank statements, IDs, and wire instructions all travel by email. Real estate is one of the most-targeted industries for exactly that reason.
How we fix it
Email security and filtering, encryption for what needs it, and phishing tests your team can actually learn something from.
No IT as the team grows
The office manager became the IT department, and every new agent, new office, and departing agent lands on their desk.
How we fix it
A local helpdesk agents can reach directly, plus onboarding and offboarding that actually gets done.
A deal lives in more places than you'd think. Here's the whole house.
Where a deal actually lives
Six parts of the house. Every one is a system.
A transaction touches the phone, the inbox, the shared drive, and every office you run. Tap a part of the house to see what it stands for.
The mailbox · Email
Where wire fraud actually comes in
Pre-approvals, IDs, and wire instructions all travel by email.
Explore CybersecurityWhat this part runs on
Email security, filtering, phishing testing
What usually goes wrong
A last-minute change to wire instructions
The one that actually happens
Real estate wire fraud, explained plainly
The FBI treats real estate wire fraud as its own category of business email compromise. It is worth understanding properly, because the control that actually stops it is not software.
How it works
The pattern the FBI describes
- Someone compromises the email of a party to the transaction
- They read quietly and wait — they are patient
- They act once the transaction reaches the point where funds begin changing hands
- An email arrives that appears to come from the title company or the real estate company
- It directs the funds to an account they control
- Title companies, law firms, agents, buyers, and sellers have all reported it
What we harden
The technical half
- Email security and filtering across the brokerage
- Email encryption and data loss prevention Add-on
- Dark web monitoring for your credentials showing up
- Security awareness training and phishing testing
- Access control and account offboarding when agents leave
- Activity logging, so a compromised mailbox can be traced
What only you can do
The half that is process
- Verify any change to payment instructions on a second channel
- Call a number you already had, never one printed in the email
- Treat a last-minute change to wire instructions as suspect by default
- Tell clients at the start of the transaction, in writing, how you will and won't send instructions
- Make it a written office policy, not a habit that depends on who is covering
Straight talk
No email filter reliably stops a fraud that succeeds by looking exactly like a legitimate email. That is the whole design of it. Anyone selling you a product that eliminates this risk is overselling, and we are not going to be that vendor.
The FBI's own guidance is to use a secondary channel to verify any request to change account information. That is a phone call, to a number you already had, made by a person in your office who has been told to make it. It is a process your brokerage follows, not software we install.
So here is the honest division of labor: we harden the email side, train your team, and keep the logs that let you reconstruct what happened. You own the verification policy. We will help you write it, and we'll say plainly that it is the part that matters most.
Items marked add-on are available in upgraded security packages beyond standard Managed IT plans. Nothing here is legal advice — your brokerage owns its policies and disclosures, and we support the technical side of them.
Services we recommend
One local team, every office and every agent
Phones, IT, cloud, security, network, and backups managed together, so nobody points at another vendor during a closing week.
Business VoIP
Easy-to-use phone systems with mobile apps, call routing, voicemail-to-email, and office extensions.
Explore Business VoIP
Managed IT Support
Responsive support for everything from printer issues to cloud access and network setup, with agent onboarding handled.
Explore Managed IT
Cloud & Remote Access
Secure access to documents, CRMs, and communication tools from anywhere, on Microsoft 365 or private cloud hosting.
Explore Cloud Services
Cybersecurity
Safeguard client data and internal systems with endpoint protection, email security, and 24/7 monitoring.
Explore Cybersecurity
Network Infrastructure
Stable connectivity for offices, shared workspaces, and property management hubs, linked securely between locations.
Explore Managed Network
Backup & Recovery
Transaction files, contracts, and Microsoft 365 backed up nightly, verified every morning, and tested for real recovery.
Explore Backup & RecoveryWhy real estate professionals choose us
As fast as your agents, and local
- Phones, IT, and support that move at the pace your agents actually work.
- A local team that understands the demands of a transaction calendar.
- Tech guidance that supports growth and mobility, not just today's office.
- One partner for IT, phones, network, and security.
- Onboarding and offboarding handled, so a departing agent's access leaves with them.
- Plain-English answers, and a real person on the phone.
Questions we actually get
Real estate IT, in plain English
Can you stop wire fraud?
Not on our own, and we won't claim otherwise. We harden the email side, train your team, run phishing tests, and keep the logs that let you reconstruct a compromised mailbox. That materially reduces the odds.
What actually stops the loss is a verification policy your office follows: any change to payment instructions gets confirmed by phone, on a number you already had, before money moves. That is your process, not our software. We'll help you write it and we'll keep saying it's the part that matters most.
Our agents are never in the office. Does that work?
That's the normal case, not the exception. Secure remote access, cloud file storage, and softphones on their own devices mean the office is wherever the agent is. We set it up so working from a listing appointment doesn't leave a door open behind them.
What happens when an agent joins or leaves?
Both get handled as a process rather than a favor. New agents get accounts, email, phone, and access to what their role needs. Departing agents lose access the day they leave, across email, the shared drive, and the phone system, with a record that it happened.
This is the single most common gap we find in a brokerage: accounts belonging to people who left months ago.
Do you work with our CRM and transaction platform?
We support what sits underneath them — the devices, the network, the email, and the accounts your platforms authenticate against — and coordinate with the vendor when something needs to change. If a platform has specific requirements, tell us early and we'll build to them.
Can you support more than one office?
Yes. We link locations securely, keep phones and file access consistent between them, and build each office to the same standard so opening the next one is a plan rather than a scramble.
How fast do you respond?
A real person answers the phone, and we're local, so when something needs hands on site it isn't a scheduling exercise. Monitoring catches a good share of it before anyone in your office notices.
Let's talk
We'll take IT from here
Let's look at your setup.
You move fast. We'll help your technology keep up. Start with a free assessment — we'll find the gaps, tell you honestly which ones matter, and put it in writing.
Prefer to call? (248) 885-5515. A real person answers.
What your free assessment includes
- Who still has access that shouldn't, across email, files, and phones.
- Where client documents actually live today, including the personal accounts.
- A fix-first priority list: what to handle now, soon, and later.
- A straight answer on cost, real numbers, explained like a neighbor would.
Takes about an hour of our time and very little of yours. If we're not the right fit, we'll tell you that too.