Less downtime allows you to focus on your business!
Every industry in todays ever changing business market relies on technology to play a crucial role in day-to-day operations as well as growth. As your business grows, the dependency on IT management becomes increasingly important to ensure your network and systems are online and operating efficiently at all times. Simply Technology’s fully-managed and simplistic approach to IT Managed Services can make this possible. Through remote monitoring and management, we are able to proactively support your IT infrastructure 24/7, our monthly subscription pricing and a proactive approach to managing your IT infrastructure keeps you focused on your business. When an issue does arise, our technical experts can quickly provide a resolution; most of the time before you’re even aware that there was a problem at all.
Remote & Onsite Support
When you need support, Simply Technology is here for you! Whether we are onsite working with your staff, or through our Remote Assistance Services we are dedicated to making sure your downtime is minimal.
Support Ticketing System
- Our in-house network operations and support team provides around-the-clock support.
- Easy to use ticketing system allows you to open a ticket and receive updates as we work to resolve any issue
- No matter what day of the week, we are here to help.
Server Installation & Support
Technology is amazing and imperfect at the same time, when a glitch presents itself, we make it top priority. Simply Technology understands how important productivity is to the bottom line, we are prepared to locate, address and fix issues as soon as they happen. Our support specialists are well versed in troubleshooting network problems as well as server and user role modifications and implantations.
Efficient Troubleshooting / Minimal Downtime
Active Directory
Patching and Critical Errors
Add Users / Adjust User Roles and Rights
VPN (Virtual Private Network)
Windows File Server
3rd Party Application Servers
Simply Managed Options
| Essentials | Pro | Premium | |
|---|---|---|---|
| Network monitoring and alerting | X | X | X |
| Business class anti-virus with updates | X | X | X |
| Operating system updates and management | X | X | X |
| Discounted remote and onsite service | X | X | X |
| Complete local and cloud backup | X | X | |
| Vendor management for up to 5 vendors | X | X | |
| Business class firewall management and updates | X | X | |
| Buisness class network switch management | X | X | |
| Mobile device & printer support | X | X | |
| Content filtering and website restriction | X | X | |
| Remote malware and virus removal | X | X | |
| Microsoft Office 365 administration | X | X | |
| Onsite service allowance | X | ||
| Vendor management for up to 10 vendors | X | ||
| Unlimited cloud storage for server backup | X | ||
| Mission critical app monitoring and rescue | X | ||
| Backup disaster recovery system | X |