When you’re running a small business, sometimes the most tech savvy person on your team can step up to handle tech issues. However, this isn’t sustainable in the long-term. Not only do you need an IT support team to keep your organization running smoothly, but it allows your team to focus on performing their best. Outsourcing your IT support in Detroit can help you get back to business.
Here are five things to look for when choosing an IT support team in Detroit:
1.) Non-Restrictive Contracts
Some IT companies will try to lock you into a long-term contract that binds you to their services for multiple years. If you’re unhappy with a vendor or you’re simply reevaluating due to a change in business, you should be able to change your contract or leave at any time.
Simply Technology guarantees non-restrictive contracts. If you’re not happy with our service or feel that you aren’t getting what you paid for, we will part ways–no drawn out, messy divorce needed. Just give us 30 days’ notice to prepare your offboarding package. It’s that simple.
2.) Proactive Management
Some IT companies will try to lock you into a long-term contract that binds you to their services for multiple years. If you’re unhappy with a vendor or you’re simply reevaluating due to a change in business, you should be able to change your contract or leave at any time.
Simply Technology guarantees non-restrictive contracts. If you’re not happy with our service or feel that you aren’t getting what you paid for, we will part ways–no drawn out, messy divorce needed. Just give us 30 days’ notice to prepare your offboarding package. It’s that simple.
3.) Experience & Ongoing Training
Your dream IT support company should be experts in your company’s systems, not learning on the job and wasting your time and money. A good way to get a gauge on their experience level is certifications, as well as how long they’ve been in the business. Additionally, your employees should receive ongoing training to stay up to the date with the latest technology.
At Simply Technology, we harness our strong industry knowledge and decades of experience to provide innovative IT solutions for your business. We are always responsive and available to support your employees, and we answer all requests the same day. Can any other IT support in Detroit say that?
4.) Data Security
Data breaches can be detrimental to your business’ reputation and lead to financial loss. Strong data security expertise should be a top priority when looking for an IT support company. They should know your industry best practices and be able to craft a security pan unique to your needs.
Simply Technology uses the latest in network hardware, infrastructure design, and security to be the top IT support in Detroit. We rely on best practices for increased efficiency and ensure that the private information of your clients, employees, and company remain safe.
Get The IT Support In Detroit You Deserve
Contact us for a free technology services assessment. We’ll discuss your business needs and create a plan to keep you productive with the support you deserve.
