When you run a business, you’ve always got a lot on your plate, from maintaining operations and finances to keeping employees and customers happy. You don’t have the time to understand the ins and outs of IT, yet it’s impossible to run a successful business without the use of technology. In this guide, we’ll cover some of the benefits of managed IT services and the support businesses can expect from providers.

What are Managed IT services?

Managed IT services refer to a type of IT support model where businesses outsource their IT needs to a third-party provider who is responsible for managing and maintaining their IT infrastructure. This cost-effective and convenient model allows owners to focus on their core business functions while leaving their IT needs in the hands of experts. 

The Benefits of Managed IT Services

1. Cost Savings

Managed IT services can help businesses save money by reducing the need for in-house IT staff, lowering equipment and software costs, and minimizing downtime due to IT issues. This model also allows you to only pay for the services you need, offering a more personalized solution.

2. Scalability

Managed IT services are highly scalable and can be customized to meet the unique needs of businesses of all sizes. As your business grows, your IT needs will also evolve, and your provider can help you adapt to those changes seamlessly.

3. Expertise

Rather than trying to teach yourself about the latest technology evolutions or training in-house staff, rely on the pros to handle it. Managed IT service providers are staffed with highly trained and experienced IT professionals who have expertise in a wide range of areas. 

4. Proactive Maintenance

One of the biggest advantages of managed IT services is that providers offer proactive maintenance and support, meaning that they monitor your systems 24/7 and address potential issues before they become major problems. This results in less downtime, so you can continue to deliver seamless service to your customers, clients, or patients. Having a hands-on support team keeps operations up and running and reduces loss of productivity. 

Types of Managed IT Services Offered

Managed IT service providers offer a range of services, including: network and server monitoring, data backup and recovery, cybersecurity solutions, help desk support, software and hardware upgrades, and cloud computing. Here are some of the technical services managed IT companies provide to businesses.

Data Security

From personal data to credit card information to medical records, companies store a lot of information that hackers want to target. A data breach is not only expensive but can ruin your business reputation. Managed IT companies will help you implement cybersecurity solutions to protect your business from data breaches and other cyber threats. They can help you stay up-to-date with the latest security protocols and technologies to keep your systems secure.

Network Support and Management

A  managed IT partner will handle everything to keep your wifi network up and running while ensuring every device remains connected. This is especially important for companies that operate remotely. From responding to connectivity issues to keeping all software and hardware  updated, your managed IT services partner makes every step of the process simple.

Communication Management

Beyond email, many businesses utilize Voice Over IP (VoIP) to communicate. Your managed IT partner can arrange hardware installation and implement software products so your team can communicate efficiently and without interruption.

Desktop Support

Having an IT expert on call to provide desktop support makes a world of difference when you’re facing a tech issue. Instead of frantically Googling how to solve a problem, you can call an expert to solve problems immediately.

Data Backup and Recovery

There’s nothing worse than losing important information or sensitive  data. Managed IT services include automatic backup and cloud services to securely store your information. If disaster strikes, your IT partner will walk you through a recovery plan, reducing downtime and keeping your business productive.

Simply Technology: Your Trusted Provider For Managed IT

We’re here to make IT easier for business owners. We provide ongoing support for your IT infrastructure, and our technical experts respond quickly and efficiently to handle any issues. Schedule a call to see how we can support your business.