More and more businesses now switch to VoIP over their landline connections. The features and benefits far outweigh what you get from the old phone and jack. Customer service has become today’s main marketing cornerstone, you can beat your competitors simply through communication with your customers.
The bulk of customer service still happens through calls. That’s why every business needs VoIP.
Here are more reasons you should consider the switch:
1. It makes you look good.
VoIP technology makes it easy for even startups to operate with the same level of professionalism customers now expect from their experience with larger enterprises.
2. It’s cheaper without all that hardware and wiring.
All the pricey “add-ons” you have to pay for on a regular phone, like PBX capabilities, desk-to-desk calling, automated attendant systems, call routing and even music-on-hold, PLUS all the advantages of being mobile when using the internet, like remote users and voicemail to email: all this at a low cost AND without the headache of fussy hardware and cabling installations. Less fire hazard and clutter that way, too.
3. Remote users.
You (and your staff) get a VoIP number and you can answer calls anywhere with high-speed internet. Never miss a call. Hire remotely and cut down the overhead of having an office.
4. More than voice.
VoIP uses your existing internet connection to route telephone calls. A conversation is 50% silence. But no bandwidth is wasted. Every “silent” second is used by other bandwidth use. You get to use that bandwidth, for example, by sending files or images during the call. Impress your clients and customers.
5. It’s easy to use and troubleshoot.
It’s a nightmare when your landline is down and your business is at the mercy of your service provider’s technicians. VoIP is easy to install, easy to use, and easy to alter and fix, making it the popular choice for non-techie staff.
Communicate more effectively. Impress your customers. Learn about Simply Technology VoIP services here.
About Simply Technology
Simply Technology has been providing technology solutions for businesses in the Metro-Detroit market since 2010. We understand that technology can sometimes be very complex that’s why we believe in technology at its simplest form. We show this by offering our Voice and IT Services with all the features and industry leading customer service your business deserves.
We believe in thinking differently, we believe in people and what we can collectively achieve. We go to work every day to help our customers succeed!
27801 Harper Ave. Suite 100
St. Clair Shores, MI 48080