With the increase in remote work over the last few years, more businesses have switched to Voice over Internet Protocol (VoIP) systems. VoIP is an internet-based phone service that transmits conversations through internet lines rather than through traditional phone lines. This modern cloud-based phone service provides businesses with the flexibility to operate efficiently while employees
Smaller law and accounting firms gain an edge over their bigger competitors by providing the same seamless and high-tech experience when it comes to taking and receiving calls, and the smooth and secure transfer of files. Why You Need Managed IT Services File sharing and security Cost-Effective Email in the Cloud Virtualization Server and PC
You and your team have agreed on the decision to switch to VoIP-- congratulations! That’s one obstacle behind you, and it should be smooth sailing from here. But like all transitions in business, whether technical like this, operational or physical like a new CEO or a new location, you need to take time on the
Metro Detroit VoIP has seen growth over the last few years, and continue to expand as more businesses see the benefits of VoIP over POTS (plain old telephone system). In a previous blog post, we talked about what you should ask your VoIP provider according to what you need. In this post, we compare the
More and more businesses in Metro Detroit recognize the benefits of VoIP and switching over from POTS, aka plain old telephone service. VoIP gets you lower costs, more flexibility, features tailored for your business. But how do you know you’re picking the right telephony solution? The following are just some of the most in-demand VoIP
More and more businesses now switch to VoIP over their landline connections. The features and benefits far outweigh what you get from the old phone and jack. Customer service has become today’s main marketing cornerstone, you can beat your competitors simply through communication with your customers. The bulk of customer service still happens through calls.